Triggertrap Mobile Support

If you’ve run into a problem with Triggertrap Mobile, we’re always here to help you! You can always get support by e-mailing , but to ensure we have all the information we need to help you as quickly as possible, please fill in the form below. We’ll get back to you as soon as possible!

Which Triggertrap Mobile app are you using? *
- iOS
- Android
Which version of the OS are you using?
The iOS or Android version number, if you know it (optional)
Which smartphone / tablet are you using? *
For example: iPhone 5, Samsung Galaxy S3 etc
Are you using the most recent version of the app?
The first step is usually to update the app to the most recent version, so please use the App Store or Google Play to update your app to the most recent version.
- Yes, definitely
- I think so...
- I don't know.
- No, I haven't updated to the most recent version
Which camera are you connecting your Triggertrap Mobile to?
For example: Olympus OM-D, or Canon EOS 5D mk 3
About your issue
Which version of the Triggertrap Mobile Dongle are you using? *
- Version 1 (with the black cable)
- Version 2 (with the red cable)
- I don't have a Triggertrap Mobile Dongle
How may we help you?*
Please describe your problem
About you

Please double-check your e-mail address, or we can't get back to you!
Name*
FirstLast
Email*
Please double-check this - if you mis-type, we can't reply to you!
What is your order number?
Optional, if you ordered your Triggertrap Mobile Dongle from us, having your order number helps us look up your order quickly, in case we need to ship out a replacement, or if we need to verify something about your order.

About your issue

About you