Your Triggertrap Mobile kit might seem like a pretty simple device, but in reality it is a powerful photography tool, with a lot of different possibilities and settings. Sometimes, it can be a little bit tricky to get started. But if you get stuck, here’s a troubleshooting guide to help you test each part of your device thoroughly.

Let’s start at the beginning..

Test 1: Camera Cable Test

Troubleshooting Triggertrap Mobile diagram.

Test 2: Mobile Dongle Test

Troubleshooting Triggertrap Mobile diagram.

Play this sound:

 

Test 3a: Triggertrap Mobile App Test for iOS

Troubleshooting Triggertrap Mobile diagram.

Test 3b: Triggertrap Mobile App Test for Android

Troubleshooting Triggertrap Mobile diagram.

Test 4: Checking your Camera Settings

Troubleshooting Triggertrap Mobile diagram.

Test 5: Let's Talk About Volume Limitations

Troubleshooting Triggertrap Mobile diagram.

Now What?

If you still have problems after running through our troubleshooting guide, it doesn’t mean all hope is lost! Get in touch with us on hello@triggertrap.com, and we’ll help you out.